1. Tell us about yourself?
I am Jordi Maestro, General Manager of Hotel Omm.

2. Tell us about your daily life at work and what you like about it?
I enjoy dealing with customers, meeting people from all over the world, creating sells, marketing strategies and evaluate the results, organising quality and training programs for the staff.

3. Tell us about your daily life at work and what you don’t like about it?
Dealing with complaints…
It´s the best source of information and improvement. A satisfied client after a complaint will turn into your best client, however, most of the times it is not funny.

4. Tell us about your hotel and your aims with it?
Hotel Omm is a design hotel with a great location in the city center. The hotel is targeted to modern people who are looking for a different type hotel very much differentiated to the classic, traditional 5 star urban hotel.

Moo, our restaurant has a star Michelin, assessed by the Roca brothers of Celler de Can Roca in Girona (two star Michelin restaurant). To have a restaurant like this has some risks due to the high staff ratio you need in order to provide to your clientele the good service required in such type of Restaurant.

Besides the gastronomic restaurant, the lobby area is always the place to go when you are in Barcelona. The lobby is always busy with business people from the city, some other are having a cocktail and relaxing after work, clients of the Hotel enjoying the nice atmosphere and doing plans for their next visits in the city. There is always interesting people around. We program live elegant concerts, dj music late at night and we could probably say that there’s always people around due to the cafeteria Restaurant is opened from 13h to 1h.

Besides the lobby and the Moo Restaurant we have Ommsession which is the night club that is opened till later at night.

We also know how to get relaxed in our Spa, there is full water zone and 10 different cabins with large variety of different treatments.

My aim in this Hotel is to find the right client for this hotel and provide them with the right service.

5. Are you working with blogs and if yes, what is your favourite blog?
We are still not working with any blogs.
We know about the importance and the impact that it may have for the Hotel that there are people taking time to write about us in internet, as well as the use some other new internet tools such as internet 2.0.

6. Your top 3 hotel experiences?
George V. (Paris), Anantara Bali Resort and the Delano Hotel (Miami).

7. Your top 3 destination experiences?
Bangkok, San Francisco, Berlin.

8. your top 3 food and/or beverage experiences?
El Bulli (Girona), Astrance (Paris), Drolma (Barcelona)

9. Can you offer possible readers 3 things they absolutely need to do/visit/see when visiting your city?
Walk around Gothic quartier, Shopping in Paseo de Gracia, Visit Gaudi buildings.

10. Any comments you want to share with us?
Stay in your favourite hotel but come to enjoy Barcelona, is a city worth travelling to.

Hotel OMM is situated in the city center of Barcelona, in the midst of the great shops of Passeig de Gracia. A hotel that lives amongst the people of Barcelona.
OMM is the result of the work-collaboration between architect Juli Capella and interior designers Sandra Tarruella and Isabel Lopez.